Privacy Policy

1. Introduction

Berger Lykos Manufaktur respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, join a waitlist, or purchase our products. By using our website or services, you agree to the terms of this Privacy Policy.

2. Identity and Contact Information

Company: Berger Lykos Manufaktur
Registered office: Zurich, Switzerland
Email: info@lykosmanufacture.com

For all questions regarding this Privacy Policy or your personal data, please contact us using the email above.

3. Categories of Data Collected

We collect and process personal data in the following categories:

• Information you provide directly: name, email address, phone number, shipping and billing address, account login details (if you create an account), and any messages, feedback, or inquiries you send to us.
• Payment information: we do not store full card details. Payments are processed securely by third-party providers such as Stripe.
• Information collected automatically: IP address, browser type, device and OS, pages viewed, time on site, referral source, and similar usage data via cookies and similar technologies (see Section 8).
• Information from third parties: payment/delivery updates from Stripe and shipping partners; analytics and advertising data (e.g., Google Analytics, Meta Pixel) where enabled.

4. Purposes of Processing

• To process and deliver orders, and provide customer support.
• To create and manage user accounts or waitlist entries.
• To send transactional communications and, with consent, marketing/newsletters.
• To improve our website, products, performance, and user experience.
• To prevent fraud and ensure security of our services.
• To comply with legal obligations (e.g., tax and accounting).

5. Legal Bases (GDPR / FADP)

• Contract performance (e.g., fulfilling an order or providing a service).
• Legal obligation (e.g., record-keeping, tax compliance).
• Consent (e.g., newsletters, certain cookies/analytics).
• Legitimate interest (e.g., improving services, preventing abuse/fraud).

6. Recipients and Categories of Processors

We share personal data only when necessary and under appropriate safeguards with:

• Payment processors: Stripe (card and wallet payments).
• Hosting & infrastructure: AWS Amplify, App Runner, S3, and Aurora RDS; our platform uses Medusa (backend) and Next.js (frontend).
• Analytics & ads: Google Analytics.
• Logistics providers: to ship and deliver your orders.
• Authorities or legal advisors: where required by law or to protect our rights.

We do not sell or rent your personal data.

7. International Transfers

Some personal data may be stored or processed outside Switzerland or the EU/EEA. Where such transfers occur, we implement appropriate safeguards such as the EU Standard Contractual Clauses (SCCs) or equivalent mechanisms to ensure an adequate level of data protection.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enable core functionality, analyze site usage, and personalize or measure advertising where used. You can adjust or withdraw your cookie preferences at any time via your browser settings or our cookie banner. See our Cookie Policy.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. For example, transaction records may be kept for up to 10 years for accounting/tax purposes. Marketing preferences are kept until you withdraw consent or your account is deleted.

10. Rights of Data Subjects

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time (e.g., marketing emails, non-essential cookies).
• Receive a copy of your data (data portability).
• Lodge a complaint with a data protection authority (e.g., the Swiss FDPIC or your local EU authority).

To exercise these rights, contact us at privacy@lykos.gg.

11. Automated Decision-Making

We do not use automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you. If this changes in the future, we will update this Privacy Policy and provide all required information under applicable data protection law.

12. Data Security Measures

We use appropriate technical and organizational measures to protect your data, including encrypted HTTPS connections, secure hosting, access controls, and regular monitoring and updates. However, no system is completely secure, and we cannot guarantee absolute security.

13. Children's Data

Our website and products are not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware that we have collected such data, we will delete it promptly.

14. Contact and Complaints Mechanisms

If you have questions, requests, or concerns about this Privacy Policy or your personal data, or if you wish to lodge a complaint, you can contact us at:

You also have the right to lodge a complaint with the competent data protection authority, such as the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU supervisory authority.

15. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page and will indicate the "Last updated" date above. Material changes may be communicated by email or site notice.